Frequently Asked Questions

Answers to more questions coming soon! Before contacting us with queries about the program, please see if your question is answered below:

Mosaic History, Background, and General Information

When was Mosaic started? 

Mosaic was started in Fall 2018 by parents in the PS 20 community. We started Mosaic to provide structured enrichment afterschool care for our children, while also creating a reliable revenue stream to fund school activities, programs, initiatives, and employees.


Who runs Mosaic?

Learn more about our Program Director, Program Manager, and Program Assistants on our staff page. We also have a committee of parent volunteers. If you are interested in joining the Mosaic Committee, please email mosaic@ps20.org or send us a message on Konstella.


How does Mosaic benefit PS 20?

Mosaic’s goal is to raise much-needed funding for the PTA to continue to support valuable school programs and initiatives that champion the social and academic success of all PS 20 students.

Enrollment

How do I enroll my child in the Mosaic After School Program?

Here are step-by-step instructions we put together.


How much does it cost? Do you offer scholarships?

Please visit our Register page to learn about our tiered payment system and scholarship options.


Do I have to pay up-front or is that a payment plan option?

You can choose either option, though Mosaic does recommend using the monthly payment plan.


If I decide Mosaic is longer an option for my family after I book, can I get a refund? 

Although there are no automatic refunds for Mosaic, if the program is not working for your family please reach out to us and we can hopefully work something out, including a possible refund.


My child is in 3K, does Mosaic have a program my child can attend?

Unfortunately, Mosaic cannot accommodate 3K children at the current time as it would essentially run as a separate program with its own DOE regulations, similar to our PreK program which has its own restrictions. If you are interested in helping start a 3K program, you may join the committee, please contact mosaic@ps20.org or contact us on Konstella to express your interest in doing this work.


Communication

What is the best way to communicate with Mosaic? How can I speak to someone directly?

If you need to ask some general questions, the Mosaic committee answers emails at mosaic@ps20.org. The best way to reach our Program Director, Ms. Eubanks, is via email at jestina.eubanks@ps20.org. 


Our phone number is (347) 766-2158, which you may use via voice or text, during school hours, 8:20 AM - 6 PM on school days.


Afterschool Programming, Schedule, & Logistics

What does a typical day at Mosaic look like? What kind of activities should I expect my child to take part in?

Mosaic Typical Day :


How will my child(ren) be grouped during afterschool?

Children are primarily grouped by grade level. For example, if your child is a first grader, everyone in their group will also be in first grade at PS 20, although they will be from different First Grade classes, and groups will mingle during free play, snack, and certain activities. PreK must be separate at all times according to DOE regulations.


How many staff will be with my child(ren)?

For Pre-K there is a mandated 9:1 ratio of staff to student; for grades K-5 there is a mandated 1:20-24 ratio of staff to student, though often the ratio is lower.


Is there a Nurse in the building during after school hours?

Yes, there is an afterchool nurse on site daily.


Is there someone there who will help kids with their homework?

Yes, the Program Assistants will help students with homework.


Will food and snacks be provided? If so, what kind?

Students will be offered a full nutritious meal each day they attend afterschool, through the school cafeteria.


Is Mosaic programming different than it used to be?

In the past, Mosaic has had semesters when we have contracted with outside vendors to provide programming. We now use a mix of outside instructors and our wonderful staff to run our activities.


If my child misses a day (due to illness, quarantine, vacation, or something else) can he or she make it up?

Unfortunately, we cannot provide credit for missed days of Mosaic. Please see our Parent Handbook for details.


Pick-Up/Dismissal

What does pick up look like? 

Pickup is always available at the front entrance through the school safety officer. On nice days, children will be in the schoolyard from 5-5:30, and may be picked up there. Between 5:30 and 6, pickup happens at the front entrance. If you are new to Mosaic or the school and we don't know you yet, or if you have arranged to have someone new pickup your child, please come prepared with a photo ID.


What happens if I won’t be able to pick my child up on time? Are there late fees for not picking up on time?  

Parents who fail to pick up on time (later than 6PM) will be charged $1 for every minute they are late.


Miscellaneous

If school is closed and I need care, can I book Mosaic staff for babysitting services? 

Yes, reach out to the Director and let her know which staff you are interested in requesting to check their availability.


Does Mosaic offer walk home services?

Yes, reach out to the Director and let her know so she can help find an available staff member.


Does Mosaic take supply donations?

Here is the link for our Amazon Wish List. 


Please check with the Director if you have specific items you are interested in donating specific items; due to space, we cannot collect any unsolicited/prearranged donations.